What can I say? Everything was top notch. Customer service, personal attention, making sure I got what I wanted… everything was perfect! The knife was packaged so nicely, I took it out, admired it for a moment, then put it back on the box, gift-wrapped it and placed it under the Christmas tree, a gift from me to me. Thanks for coming thru with the special order, I will definitely buy again from you. Merry Christmas!